Legal

Every LessonSmith policy, and what each one decides. The Terms of Use is the agreement itself; the End User Licence Agreement, the Acceptable Use Policy and the Refund and Cancellation Policy form part of it.

The published set

• Terms of Use — The agreement between you and us: who may hold an account, what each tier includes, how billing and cancellation work, who owns the plans you generate and what you may do with them, and how a dispute is handled.
• End User Licence Agreement — The licence layer of the Terms: what your account permits and for how long, that the software is licensed rather than sold, what stays ours (code, design, themes, prompts, the name), what you own of the plans you generate, and the list of things you may not do with the Service.
• Limitation of Liability — What we answer for and what we do not, including AI output you did not review and curriculum compliance, the cap on what we can be asked to pay, the liability no contract can exclude, and when you cover us instead.
• Privacy Policy — What personal data we collect, why, which sub-processors see it, how long we keep each kind, where it goes outside Kenya, and how to access, export or delete it.
• Cookie Policy — Every cookie and browser-storage key we set, who sets it and how long it lasts, what happens before you answer the banner, and how to change that answer later.
• Refund & Cancellation Policy — How to cancel, what is refundable, how the 14-day right of withdrawal works for consumers in the EU and the UK, and what to do about a duplicate or disputed charge.
• Acceptable Use Policy — The rules that form part of the Terms: account sharing, security testing and how to report a vulnerability, what must never go into a prompt, and what happens if it does.
• Copyright & DMCA Policy — How to report content that infringes your copyright, what we do about a valid notice, and how to file a counter-notice.
• Data Processing Agreement — The processor contract behind the Support Plan tool, in force on every account that uses it: what we may do with a learner's data, the security we owe, our sub-processors and where they are, breach notification, deletion, and what your school warrants when one of its teachers drafts a plan.
• Accessibility Statement — What we have tested against WCAG 2.2 Level AA, what we have not, the barriers we know about, and how to report one.

For schools and business customers

Our Data Processing Agreement is published above rather than sent on request, and it is already in force on every account that uses the Support Plan tool. If you need it signed on your own paper, or you want our current sub-processor list or answers to a procurement or data-protection questionnaire, email privacy@lessonsmith.ai and say which you need. We would rather tell you honestly where we stand than send a document we cannot stand behind.

Changes

When we change any of these documents we update its effective date and tell you about material changes in-app or by email. Questions about any of them go to legal@lessonsmith.ai.